If your customer has not paid their bill, they normally receive several letter, email, or phone call reminders, which redirect them to pay on a website, followed by contact from a debt collector. This is an expensive, cumbersome process with many points of failure.
With Yolt, you can offer a range of seamless payment options, including QR codes or text messages that redirect your customer directly to their bank environment to pay the bill. These fast, easy flows have the potential to save significant amounts of money and time spent on chasing customers.
Working with Yolt, utility companies can increase conversion by offering seamless payment experiences and make use of insights into customer finances to optimise billing times.