How do I export a copy of my data?
You can easily export a copy of your connected data such as Yolt transactions data in a .csv file, directly from the app. You'll need to follow these quick steps:
- Head to the Settings page through the Accounts or Wallet tab and tap on your Privacy settings
- Tap on 'Download your information' and then Request new download
- As soon as your export is ready, tap 'Show' on the password field and write it down
- Tap on the arrow icon to initiate your download and enter your 5-digit passcode for the app.
You’ll be asked how you’d like to export the file. For a better experience, we’d recommend using the email option. This will email your export as a file you'll need to unzip on a desktop computer with the password provided.
If you're not able to access the app currently, not to worry! Drop us an email at email@example.com.