How do you protect against hacking?

At Yolt, we regularly run appropriate penetration and security tests to ensure your data is secured. As a licensed and regulated TPP, and as a venture of ING Bank N.V. we are held to the same security standards as any bank. To prevent unauthorised access or disclosure the data in our app is protected with bank level security using physical, electronic and operational measures.

As a user, you should protect your device and the contents within it. Yolt is protected by a fingerprint, PIN code or facial recognition.

We would never contact you to ask you to confirm or provide us with account information, passwords, PINs or other personally identifiable information.

If you lose your phone, you can get in touch with us and we can remotely delete your account.