I’ve been wrongfully charged on my Yolt Account, what do I do?

If you believe you’ve been wrongfully charged (or overcharged), please contact the merchant first before opening a dispute. It’s often quicker to contact the merchant, as they can transfer your funds back to you directly.

If you’ve contacted the merchant and still haven’t been able to resolve your dispute, call us on 0800 130 3060 and we’ll help you from there.