Account availability and bugs

When Banks are conducting maintenance or encounter a bug, this can have a knock-on effect on our connections.

This page is your one-stop shop to keep up to the date with all the current bugs and connectivity issues.

Account availability and bugs

When Banks are conducting maintenance or encounter a bug, this can have a knock-on effect on our connections.

This page is your one-stop shop to keep up to the date with all the current bugs and connectivity issues.


Outlook



Outlook Email


Users with an outlook email (outlook.com / live.com / hotmail.com) are currently experiencing some issues while registering or recovering their Yolt account. We're working on a fix and please tap on the button below to be notified as soon as we've made progress.

Last updated: 22nd January 2021 Notify me when solved



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NewDay App Issues

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Reported issues with iPhone connecting their New Day credit card accounts to Yolt due to a known issue on their mobile banking app.

Current work around: Offload your New Day app on your phone by heading to your iPhone's Settings > General > iPhone Storage > New Day > Offload App. Once done, head back to Yolt to connect your accounts using the web browser method.

Last updated: 22nd January 2021 Notify me when solved


Issues with KYC?

KYC Troubleshooting