Account availability and bugs

When Banks are conducting maintenance or encounter a bug, this can have a knock-on effect on our connections.

This page is your one-stop shop to keep up to the date with all the current bugs and connectivity issues.

Account availability and bugs

When Banks are conducting maintenance or encounter a bug, this can have a knock-on effect on our connections.

This page is your one-stop shop to keep up to the date with all the current bugs and connectivity issues.


NewDay App Issues

Reported issues with iPhone connecting their New Day credit card accounts to Yolt due to a known issue on their mobile banking app.

Current work around: Offload your New Day app on your phone by heading to your iPhone's Settings > General > iPhone Storage > New Day > Offload App. Once done, head back to Yolt to connect your accounts using the web browser method.

Last updated: 16th November 2020

Notify me when solved

Santander App Freeze

Reported issues with iPhone connecting their Santander accounts to Yolt due to a known issue on their mobile banking app.

Current work around: Offload your Santander app on your phone by heading to your iPhone's Settings > General > iPhone Storage > Santander > Offload App. Once done, head back to Yolt to connect your accounts using the web browser method.

Last updated: 16th November 2020

Notify me when solved

Barclays Account Syncing

A few Barclays users won't be able to add or update their Barclays account in Yolt. The team is currently having a look into this issue

Last updated: 16th November 2020

Notify me when solved

Aqua Credit Card Testing

We're currently testing the API connection with Aqua in our Facebook community group before releasing this connection to all of our users.

Last updated: 16th November 2020

Notify me when solved

Amazon Credit Card Testing

We're currently testing the API connection with Amazon in our Facebook community group before releasing this connection to all of our users.

Last updated: 16th November 2020

Notify me when solved

Argos Credit Card Testing

We're currently testing the API connection with Argos in our Facebook community group before releasing this connection to all of our users.

Last updated: 16th November 2020

Notify me when solved

Marbles Credit Card Testing

We're currently testing the API connection with Marbles in our Facebook community group before releasing this connection to all of our users.

Last updated: 16th November 2020

Notify me when solved

Debenhams Credit Card

We're currently testing the API connection with Debenhams in our Facebook community group before releasing this connection to all of our users.

Last updated: 16th November 2020

Notify me when solved

Hargreaves Lansdown

We're currently testing the API connection with Hargreaves Lansdown in our Facebook community group before releasing this connection to all of our users.

Last updated: 16th November 2020

Notify me when solved

Issues with KYC?

KYC Troubleshooting